T&C

Please read the terms and conditions carefully before placing any orders.

We may modify the terms and conditions from time to time and without notice. If you do not agree to any change to the terms and conditions then you must immediately stop using the website.

Refunds

If for some reason you are not happy with your Club purchase, please contact us to arrange for a refund or exchange (excluding postage). Return postage costs must be covered by the customer. Please note we do not accept return for wrong size or change of mind as all products are made to order.

You must notify us within 3 days of receipt of goods and return goods to us within 10 days to be eligible. Items must be unwashed, unused and in original packaging with tags intact.

We take all measures to ensure the product image is colour matched. Please use this image as a reference, however we note that there are variances between colour settings on individual computers.

Please note: there are no refunds, exchanges or credit notes on sale items or promos/promocodes. The Club of Odd Volumes does’t offer refunds on lost or stolen post, or on items that are show our courier service has delivered.

Emails

We will do our best to respond to you within 24 hours, during business hours, Monday to Friday. During sale times we may take a little longer to reply as we are a tiny team (of one!) so please bear with us.

Privacy

Your privacy is important to us, and we only collect and keep information that you provide to us that is essential in completing a successful transaction with you.

By placing an order with The Club of Odd Volumes, you give us the authority to contact you in the future with any promotional emails, exclusive sale offers and new product updates. However, you will be able to opt out of this correspondence upon receipt.

Orders

All orders are subject to acceptance and availability. If an order is received that cannot be filled, The Club of Odd Volumes will refund the customer for that item.

Pricing policy

Prices are subject to change if the applicable currency exchange rate changes before your order is accepted.

Payment

We take reasonable care to make our site secure. All transactions on this site are processed using PayPal, a secure online payment gateway.

Shipping

Please refer to the shipping section on this website for terms and conditions on shipping.

Intellectual Property

Your use of this site and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the products and any other items on this site.

All such items including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this site are protected by intellectual property and other laws. You are permitted to use the items only as expressly authorized by The Club of Odd Volumes. Any reproduction or redistribution of the items is prohibited.

Promocodes

Promocodes or promotional codes are offered to provide a sale or discount off the product RRP. The Club of Odd Volumes terms and conditions apply during promotions. Promocodes are not applicable to the purchase of gift cards.

Gift Vouchers

Printed Gift Vouchers are valid for 12 months.

Enquiries

If you have any general customer enquiries please email us at shop@theclubofoddvolumes.com